Shipping policy

Where can we deliver the package to?
We currently ship within the United States only.

How much is shipping?
We offer free shipping on all U.S. orders over $60.
For orders under $60, a flat shipping fee of $5.99 applies.

What are the shipping times?

Orders are typically processed within 24–48 hours.

Once processed, delivery usually takes 6–9 business days. 

Total Shipping Time: 7-11 business days.

Order Cutoff Time:

5:00 PM EST.
Orders placed before 5:00 PM EST will begin processing the same business day. Orders placed after 5:00 PM EST will be processed the next business day.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package's journey on our Track Your Order page.

Questions?

Visit our FAQ page or contact our customer service.

 

CONTACT INFORMATION

Store Name: Norvaire
Address: 6614 Ave U Unit #727, Brooklyn, NY 11234, United States

Contact Form: Click here
Email address: support@norvaire.com
Phone: +1 (929) 358-7202

Customer Service Hours: 

Monday to Friday: 9am - 7pm (EST)

Response Time: Our customer service will respond within 24 hours on business days.